Companies that fail to recover from a major crisis exhibit certain signs before and during the crisis. Some of them are as follows:
A crisis is not the time for a company to finally understand what regulations it must follow or what insurance coverage it has or doesn’t have. A crisis is not the time to come up with a communications plan or a legal analysis of corporate governance responsibilities. A full blown crisis must be met head on with a crisis management plan that covers operational, legal and communication issues. It is where the rubber meets the road. To manage a crisis a plan needs to be in place that addresses all aspects of a crisis. Is your company ready for a crisis? Can it handle one? Do you have a plan?
On July 7 in Seoul, Korea the KBLA is sponsoring its first Crisis Management Seminar covering all aspects of crisis management. For those interested, please go to the following link: http://kbla.info/index.php/crisis